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Information on online dispute resolution in accordance with Art. 14 para. 1 ODR-VO
The EU Commission offers the possibility of online dispute resolution on a platform it manages (so-called "OS platform"). The OS platform can serve as a point of contact for out-of-court settlement of disputes arising from online sales contracts or service contracts. This platform can be reached via the external link ec.europa.eu/consumers/odr.

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For better readability, the generic maculinum is used for personal names and personal nouns on this website. Corresponding terms apply to all genders in the sense of equality. This form of language is for editorial reasons only and does not imply any valuation.